RETURN OF PRODUCTS - RIGHT OF WITHDRAWAL
According to the current legislation, the user has the right to withdraw from the purchase of products with a statement addressed to our company based at 137 Thivon Ave. & 9 Pelasgias Peristeri, within 14 days of receiving the products. For this purpose, the following days and hours can be contacted by telephone: MONDAY - WEDNESDAY - SATURDAY: 09: 00-15: 00 TUESDAY - THURSDAY - FRIDAY: 09: 00-21: 00
In more detail: You have the right to withdraw from this contract within 14 calendar days without giving any explanation. In order to exercise the right of withdrawal, you must inform us of your decision with a clear statement (eg letter sent by post, fax or e-mail). To meet the withdrawal deadline, it is sufficient to submit your statement of exercise of your right of withdrawal before the withdrawal deadline expires.
CONSEQUENCES OF WITHDRAWAL
If you withdraw from this contract, we will refund all money we receive from you, including delivery costs (excluding additional costs due to your choice to use a delivery method other than the cheapest standard delivery method we offer), without unjustified delay and definitely within 14 calendar days from the day we will be informed of your decision to withdraw from this contract. We will refund the above using the same payment method you used for the original transaction, unless you expressly agree otherwise; you will not be charged for such refunds.
EXCEPTIONS FROM THE RIGHT OF WITHDRAWAL
The right of withdrawal provided for in Articles 3e to 3ia for distance and off-premises contracts shall not apply in the following cases:
(a) service contracts after the full provision of the service, if the execution started with the prior explicit consent of the consumer, and with his acknowledgment that he will lose his right of withdrawal once the contract has been fully performed by the supplier.
(b) (b) the supply of goods or services the price of which depends on money market fluctuations which cannot be controlled by the supplier and which may occur within the withdrawal period.
(c) (c) the supply of goods manufactured in accordance with the consumer's specifications or clearly personalized.
(d) (d) the supply of goods which, on delivery, by reason of their nature, are inextricably linked with other elements.
(e) Please note that all changes and refunds are made at current product prices.
(f) In order to return the products, they must not be used, worn, washed, modified or damaged and the identification card together with all the designer labels must be attached to the product, together with all the accompanying documents.
(eg Retail Sales Receipt - T.D.A. etc.). The customer is obliged to try the product he bought without removing the tab, otherwise it is considered that the product is not in the
same condition in which it was delivered and is not accepted. In case of return of shoes, it is not allowed to stick labels and packing tapes on the packing box. If the returned product boxes are damaged, the return is not accepted.